Course curriculum

  • 1

    Welcome and Introduction

    • Introduction to Emergency Management & Service Continuity Planning for Women’s Transition Housing and Supports Programs

    • How to Use this Online Toolkit

    • Components of the Emergency Management and Service Continuity Program

    • Organizing and Saving Your EMSC Program Components

    • How to Approach the Work

  • 2

    Why is Emergency Management and Service Continuity Planning Important?

    • Major Hazards in British Columbia

    • Emergencies and Gender-Based Violence

    • What is Emergency Management and Service Continuity?

    • Key Aspects of Emergency Management and Service Continuity Planning and Response

    • Benefits of Developing your Emergency Management and Service Continuity Program

    • Working with your Municipal Government and Other Key Stakeholders

  • 3

    Stage 1: Build Your Team

    • Introduction to Stage 1: Build Your Team

    • Step 1: Identify the Emergency Management and Service Continuity Program Coordinator

    • Step 2: Establish an Emergency Management and Service Continuity Team

  • 4

    Stage 2: Assess Your Risks

    • Introduction to Stage 2: Assess Your Risks

    • Step 1: Identify the Threats & Hazards

    • Step 2: Rank the Probability

    • Step 3: Rank The Impacts

    • Step 4: Calculate Total Risk Impacts

    • Step 5: Describe the Rationale

  • 5

    Stage 3: Protect Your People and Your Property

    • Introduction to Stage 3: Protect Your People and Your Property

    • Step 1: Build Your Contacts List

    • A. Create Contact Lists for EMSC Team, Staff, Board and Volunteers

    • B. Create a Contact List of the Residents

    • C. Create a Contact List for Partner Agencies

    • D. Create a Contact List for Suppliers - External Stakeholders

    • Step 2: Ensure Appropriate and Sufficient Insurance is in Place

    • Step 3: Develop Emergency Preparedness and Response Procedures

  • 6

    Stage 4: Determine your Operational and Resource Requirements for Service Continuity

    • Introduction to Stage 4: Determine your Operational and Resource Requirements for Service Continuity

    • Step 1: Determine Critical Services and Programs

    • Step 2: Establish Critical Staffing Plan

    • Step 3: Identify Computer IT Inventory

    • Step 4: Identify Computer Systems and Applications Needs

    • Step 5: Identify Telecommunications Needs

    • Step 6: Determine Vital Records & Documentation

    • Step 7: Determine Critical Assets and Resources

    • Step 8: Determine Food and Water Requirements

    • Step 9: Identify Relocation Strategies

  • 7

    Stage 5: Develop Your Financial Contingency Strategy

    • Introduction to Stage 5: Develop Your Financial Contingency Strategy

    • Step 1: Determine Financial Needs and Obligations

    • Step 2: Develop a Payroll Contingency Strategy

  • 8

    Stage 6: Develop your Emergency Management and Service Continuity Plan

    • Introduction to Stage 6: Develop Your Emergency Management and Service Continuity Plan

    • Step 1: Complete the EMSC Plan Template

    • ​Step 2: Distribute and Store the EMSC Plan

    • Step 3: Purchase and Store Emergency Supplies

  • 9

    Stage 7: Train and Exercise

    • Introduction to Stage 7: Train and Exercise

    • Step 1: Train Staff on Personal Preparedness

    • Step 2: Train Staff on the Organization's Emergency Management and Service Continuity Plan

    • Step 3: Conduct Drills with Staff

    • Step 4: Conduct an Exercise

  • 10

    Stage 8: Maintain the Emergency Management and Service Continuity Program

    • Introduction to Stage 8: Maintain the Emergency Management and Service Continuity Plan

    • Step 1: Review and Update EMSC Program Documentation

    • Step 2: Conduct Annual Drills and Exercises

  • 11

    Congratulations! and Additional Resources

    • Congratulations!

    • Additional Resources

    • Course Feedback